Refund Policy of Acuity Digital Agency
No Refund Policy
All payments made to Acuity Digital Agency are strictly non-refundable. Once payment has been received — whether in full or as a partial installment — it is considered final. We do not offer refunds under any circumstances.
Why We Have This Policy
Our services are knowledge-based and resource-intensive. The moment a project begins, our team allocates time, tools, strategy, and expertise specifically toward your goals. Since this effort cannot be undone or returned, refunds are not possible.
What This Applies To
This policy covers all services including digital marketing, SEO, social media management, Google Ads, website design and development, graphic design, logo design, video editing, content creation, consulting sessions, and any monthly retainers or one-time packages.
No Exceptions
Refunds will not be issued for any reason, including dissatisfaction with results, change of mind, delays caused by the client, or external business circumstances.
Our Commitment
While payments are non-refundable, we are committed to delivering quality work. If you have concerns at any stage of the project, please contact us directly. We are always open to feedback and will work within the agreed scope to address your needs.
For questions, contact us at sales@acuitydigitalagency.com or +1 262-624-1072 / +91 9426722224